Every ad, listing and mailer gets its own local number, so each call shows up tagged with where it came from, recorded and transcribed. That's the whole job, and it's priced like it: from $19 a month.
Why I built Ring TrackerKevin August, founderto start. Most call tracking starts around $50.
from a missed call to an email with the voicemail in it.
of every call, recorded and transcribed, on every plan.
on every number, so calls still connect if we're down.
A note from the founder
I run August SEO, a local marketing agency in Spokane. Sooner or later every client asks me the same thing: which of this is actually making my phone ring?
Call tracking answers it. The catch is who it's priced for. The well-known tools are built for big agencies on big retainers, so they charge by the number and by the minute, and the parts you wanted cost extra. For a shop my size that meant eating the cost on every account, or adding a line to a plumber's invoice and watching him look at me like a madman.
So I built the version I needed. It does the part that matters, which is telling you where each call came from and letting you hear it, and it skips the rest. If you can change the phone number on your Google profile, you can run it.
$19 a month is a number I can absorb for a client or pass straight through, and nobody looks at me funny. August SEO runs its own calls on it too.
How it works
There's no code to install, and your team answers the same phone they always have.
Search your area code. Numbers with runs and repeats float to the top, because a number on a truck door has to survive a red light.
Your Google profile, your ads, a mailer, the side of the van. Calls forward to the phone you already answer.
Every call lands in your dashboard with its source, the caller's city, the recording and the transcript.
The whisper
When you pick up, a two-second whisper tells you the source: “Call from Google Ads.” The caller just hears ringing. Their number still shows on your phone, so calling back works the way it always has.
RecordingsTranscripts included
The caller and your team are recorded on their own channels. Mute one side and hear exactly how the front desk handled it, or just the caller, to hear what they actually asked for.
Every answered call and every voicemail is transcribed. With each side on its own track, the transcript knows who said what, and a four-minute call reads in twenty seconds.
Transcripts are made on Ring Tracker's own server, so no outside AI company hears your calls. Audio is deleted after 7 days, or keep it up to 90, and nothing you record trains AI.
Missed calls
Set how long your main line rings. If nobody picks up, Ring Tracker tries your backup line, then takes a message in your business's name. The email lands seconds after they hang up, with the voicemail one tap away.
Texts sent to a tracking number get the same treatment: saved, shown next to your calls and emailed. We never text anyone on your behalf.
Website number swapCore and Growth
Add one script tag. Someone who clicked your Google ad sees your paid-search number, someone from organic search sees another, and everyone else sees your main tracking number.
It knows Google and Microsoft ads, Facebook and Instagram ads, organic search, social, email and Nextdoor on its own. Put a UTM tag on your Google Business Profile link, and visitors from your profile see its number too.
A few kilobytes, and the digits change in place, so nothing on the page jumps. It collects nothing personal and catches your number in every common US format, tap-to-call links included.
Shows (509) 555-0102, logged as Organic search
The dashboard
Calls by source, answered against missed, and the hours your phone actually rings. If Tuesday at 10 is your busiest hour and nobody's at the desk, you'll see it.
Every caller is marked new or returning, so a regular calling about an invoice never gets counted as a fresh lead.
Reliability
Call tracking sits between your customer and your phone, which makes it the one piece of your marketing that's never allowed to break. So every Ring Tracker number carries a fallback that runs on Twilio itself. If our servers are slow, down or throwing errors, Twilio skips us and rings your line directly.
Every month we stop the live voice service mid-ring and point numbers at dead addresses. The call still has to connect.
Calls the fallback carried are pulled from the carrier every 5 minutes and added to your dashboard.
Carrier records get matched against ours, business by business. Any mismatch is treated as a bug.
Safe for local SEO
Each place you market gets its own number. That's the tracking. But Google also checks your phone number against your profile, your website and every directory that lists you, and it trusts the business whose number matches everywhere.
So tracking numbers go where you market, and your real number stays wherever Google checks. Here's where each one goes.
The tracking number takes the primary phone slot and your real number stays on as the additional one, so Google still sees the number it has always known.
Yelp, the BBB, Angi and the rest of your citations never get a tracking number. They're how Google confirms you are who you say you are.
If you ever cancel, your numbers keep forwarding for 30 days, so there's time to put your real number back.
Pricing
Both plans start with a 14-day free trial. Every plan records and transcribes both sides of every call, with unlimited users, and if you run marketing for clients, it's priced so you can pass it straight through.
A number for each channel you market on, and every call recorded.
14 days free, then $19 a month. Cancel anytime.
For businesses running paid search that want every click counted.
14 days free, then $59 a month. Cancel anytime.
Coming soon
Caps never block a call. Past your included minutes it's 5¢ a minute, extra numbers are $3 a month, and you get an email at 80% so the bill is never a surprise. Local US numbers only.
The trial starts at checkout, where your card is taken. Nothing is charged for 14 days, and canceling before then costs nothing. One free trial per customer. Sales tax is added where it applies.
FAQ
Anything else? A real person reads every email and writes back.
support@ringtracker.ioNo. Tracking numbers forward to the phone you already answer, and your real number stays yours, on your directories and everywhere else. We don't port numbers in, on purpose: the whole point is that your main number never moves.
No. Picking a number is a search box, and calls ring the phone you already answer. The only part that touches your website is the number swap, and that's one line of code you can hand to whoever built your site.
You choose, per number. Ring Tracker can try a backup line, then take a message in your business's name, or let your own voicemail pick up. Either way you get an email seconds after the caller hangs up.
Recording is your call, and so is the responsibility. Ring Tracker opens every recorded call with “This call may be recorded for quality purposes,” and the announcement is captured inside the recording itself. Washington and several other states require every party's consent, which is why the announcement is on by default. You can also turn recording off for any number.
Audio is deleted after 7 days by default, and you can keep it up to 90. Transcripts and call details stay for as long as you're a customer. We don't sell your data, and we don't use your calls to train AI models.
Yes. Healthcare businesses start tracking-only: every call counted and attributed, nothing recorded or transcribed, and message contents aren't kept. Recording is available by request under a signed Business Associate Agreement, for a limited number of practices we approve one at a time. There's no sign-up for it: email support@ringtracker.io.
Your calls keep connecting. Past the included minutes it's 5¢ a minute, and you get an email when you hit 80%.
No. Texts sent to your tracking number are saved, shown with your calls and emailed to you. You reply from your own phone.
Three steps. Sign in with Google and add your business. Start the 14-day free trial: your card is taken at checkout and nothing is charged for 14 days. Then confirm your phone with a quick call from us and pick your numbers. Rather have a hand? Ask with the form below and a person will set it up with you.
Setup help, if you want it
On your own it's a few steps: sign in with Google, add your business, start the trial, confirm your phone with a quick call and pick your numbers. Rather do it with a person? Ask, and we'll set it up together.
Start free trialHow setup help goes
Every request gets a real reply, not an autoresponder.
Numbers picked, whispers written, missed calls planned for.
Each number gets a real call before it goes anywhere public.
Takes a minute. A person writes back.